Google Ads management that tracks every enquiry.

I build and run your Search and Performance Max campaigns, and I track every call, WhatsApp tap and form. You see which keywords bring customers and which ones burn money.

From RM1,500 a month.

Who this is for

  • You run Google Ads but cannot tell which clicks became customers.
  • Your cost per lead keeps going up and nobody can explain why.
  • Most of your enquiries arrive by WhatsApp or phone, and your ads account does not see them.
  • You have never run Google Ads and want it set up properly from day one.
  • You are tired of reports that are full of numbers but say nothing.

What you get

  • Account and tracking audit

  • Conversion tracking for calls, WhatsApp taps, forms and sales, using Google Tag Manager, GA4 and enhanced conversions where suitable

  • Campaign structure and keyword research in English and Bahasa Malaysia, plus Chinese where relevant

  • Ad copy and assets (sitelinks, callouts, call and image assets)

  • Weekly optimisation: search terms, negative keywords, bids and budgets

  • Landing page recommendations

  • A live Looker Studio dashboard

  • A monthly plain-language report and a 30 to 60 minute call

The Tracking-First Method

  1. Audit and track

    I review the account, the site and how enquiries reach you. Then I set up tracking for calls, WhatsApp taps, forms and sales, and test each one before any money is spent on scaling.

  2. Build the structure

    Campaigns split by service and location, bilingual keyword lists, and ads that match the page they land on.

  3. Launch and tune weekly

    Every week: search terms reviewed, negatives added, bids and budgets adjusted, weak ads and keywords paused.

  4. Report and plan monthly

    A plain-language report with spend, enquiries and cost per enquiry, and a call to agree next month's changes.

WhatsApp is your conversion

In Malaysia, most enquiries start with a WhatsApp tap, not a form. If your account does not count those taps, Google's bidding works blind and optimises for clicks instead of customers.

I track WhatsApp taps and calls as conversions, set to count once per click, so the numbers in Google Ads stay close to the chats you actually receive. A tap is not a confirmed chat, so every month I compare tracked taps with your real enquiries.

Search or Performance Max: what I use when

Search Performance Max
Where ads show Google search results Search, YouTube, Display, Maps, Gmail and Discover, from one budget
Control Full control of keywords and ad text Google decides placement, you guide it with assets and signals
Needs A clear offer and a page that matches it Reliable conversion tracking and some conversion history
Best for Most service businesses, as the starting point Online stores and accounts with strong tracking

I usually start with Search. Once tracking is solid and the account has conversion history, I test Performance Max against it, and keep whichever brings cheaper real enquiries.

Experience you can check

  • 20+Google Ads accounts managed
  • 8M+ad spend managed across Google, Meta and TikTok
  • 8 yearsin performance marketing, agency-side and in-house
  • MY + SGclients in Malaysia and Singapore

Brands I have run ads for

  • Camp Beaumont
  • Gebbu Cattery Spa and Hotel
  • ammákase
  • Vista Eye Specialist
  • Rang Mahal
  • The Solitaire Co
  • The Porsche Lover
  • PlayFacto School

Pricing

Starting prices in Malaysian ringgit. Your free audit gives you an exact quote.

PlanWho it fitsWhat is includedPrice
Starter One location or service, ad spend up to RM5,000 a month Tracking setup, up to 2 Search campaigns, weekly optimisation, monthly report and call RM1,500 a month
Growth Several services or locations, ad spend RM5,000 to 15,000 a month Everything in Starter, plus Performance Max testing, Looker Studio dashboard and landing page recommendations RM2,500 a month
Scale Ad spend above RM15,000 a month, or Malaysia and Singapore together Everything in Growth, plus Shopping where relevant, a separate Singapore structure and fortnightly calls From RM3,500 a month

Ad spend is paid to Google separately, directly from your card. No setup fee: tracking and account setup are included in the first month.

Questions people ask

What is included in Google Ads management?

Tracking setup, campaign build, ad copy, weekly optimisation, a live dashboard and a monthly report and call. You do not pay extra for tracking.

What is the minimum ad budget?

I recommend at least RM30 a day, around RM900 a month, so the account has enough data to learn from. Competitive industries need more.

How do you track WhatsApp enquiries?

Every WhatsApp button and link on your site is tracked with Google Tag Manager and sent to Google Ads as a conversion. I compare those numbers with your real chats each month.

Do you run ads in Bahasa Malaysia and Chinese?

Yes. Malaysians search in English, Bahasa Malaysia and Chinese. I research keywords in each language that matters for your customers.

Do you work with Singapore businesses?

Yes. Singapore campaigns get their own structure, budgets and keywords, separate from Malaysia.

Can I see the account?

Always. You keep admin access and can log in any time. I work as a manager on your account.

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